
Losing documents abroad
What to do if you lose your passport or other important documents
Has your passport been lost or stolen abroad?
It’s a scary experience. It’s not just your passport, losing any important documents while abroad can ruin your holiday or business trip. There are things you can do to make life easier if it does happen.
What to do next
Would you know what to do if you lost your passport abroad? First things first. There’s no need to panic. Replacing it or getting an emergency passport is surprisingly simple.
If your documents are lost or stolen, there are several important steps you should take as soon as possible.
Before you leave the UK
Now you know what to do if your passport is lost or stolen while overseas. That’s good news. It’s also important to follow some of these simple steps before you go and when you’re away. It’s always important to be aware of your surroundings and to be vigilant.
How to stay safe while you’re abroad
Make a travel insurance claim
Once you’ve got your replacement documents, you may be able to claim back the cost on your travel insurance.
Keep your police report and reference number safe as these will need sent to your insurer to support your claim.
Get a travel insurance quote
Don’t let lost or stolen documents ruin your trip. Lie back, relax and enjoy your break with the peace of mind that you’re protected.
Whether you're heading off on a single trip or you’ve got a few holidays planned, we’ve got a policy to suit your needs.
Sainsbury’s Travel insurance is underwritten by AWP P&C S.A. for core cover.
Other helpful travel guides
Travelling with your family? Or jetting off on your own? Our go-to travel guides are jam-packed with handy hints and tips.
Any questions?
Check out our most frequently asked questions about travel insurance. If you still need to talk to us, our friendly team will be happy to help.
Call 0345 305 2622.
Sales and service lines are open 9am-5pm Monday to Friday. Closed weekend and Bank Holidays. Calls may be monitored or recorded. Calls are charged at local rates from landlines and mobiles.


