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Car Insurance General FAQs

Car Insurance General FAQs

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Do I get a courtesy car after an accident?

Yes. If you have Comprehensive Cover and you make a claim, we'll give you a small hatchback to use if your car needs to be repaired. That's as long as the repairs are done by one of your insurer's nominated repairers. And you'll have it for as long as your car's being repaired.

The courtesy car will be automatically insured under your policy and you're responsible for any damage to the car while you have it. There's more information about our courtesy cars in your policy document.

If you have Third Party, Fire and Theft Cover or if a small hatchback isn't suitable for you, you can add our optional extra Guaranteed Courtesy Car to your policy for an additional cost. Then you'll get a car a similar size as yours if it's available for 14 or 21 days depending on the kind of cover you purchase.

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