As of 1 May 2025, NatWest are now the legal owners of certain savings accounts. On 6 November 2025, certain savings accounts moved on to NatWest systems. If your savings account has moved to NatWest, please contact them for support.

If you previously held a savings account with us and it hasn’t been transferred to NatWest, you can find more information about the support available to you at money.sainsburys.co.uk/accountsupport.