Pet insurance provided by Pinnacle Insurance Ltd.

If your cat or dog sadly passes away, you’ll at least have peace of mind you can afford to commemorate them properly.

We include cremation or cemetery burial cover as standard with all of our pet insurance policies, up to the value of £200.

If you take out a policy with us, you’ll also get:

• Access to our 24/7 Sainsbury’s Vet Assistance helpline
• Guaranteed discounts for Nectar members*

You can buy our pet insurance as soon as your cat or dog is eight weeks old.

Our cover helps with the cost of cremation or cemetery burial for your pet. It pays out if they died or were put to sleep by a vet because of accidental injury or illness.

You can find out more about the terms of our cover in our policy documents.

You can buy our pet insurance as soon as your cat or dog is eight weeks old.

There is no upper age limit on the cremation or cemetery burial cover if your pet dies from an accidental injury.

But there are limits if they die from an illness. The benefit covers cats until they reach their tenth birthday. For most dogs, cover extends to their eighth birthday, but for some breeds it’s their fifth birthday.

We won’t pay for cremation or burial costs if your pet dies from:

• Any illness or condition that you or a vet knew about before you bought your policy
• An accidental injury within three days of buying your policy
• Poisoning that happens within the first three days of your policy start date
• An illness – including its symptoms – that shows in the first 14 days of your policy
• Complications in pregnancy, giving birth or breeding

If your pet is put to sleep, we’ll pay so long as your vet confirms it was not humane to keep your cat or dog alive. If you would like to speak to someone about the loss of your pet, you can give Sainsbury’s Vet Assistance a call on 0303 334 0796. Vet Assistance is a 24/7 vet advice helpline where pet insurance customers can speak to qualified vet nurses. Calls are charged at local rates from landlines and mobiles.

There are some breeds that we won't cover under our £10,000 limit which you can find details of in our FAQ section. Please note that we won't cover any pre-existing conditions and that terms, conditions, excesses and exclusions and limitations apply. You can find out more about the terms of our cover in our policy documents.

Cremation or cemetery burial cover is not applicable for our rabbit insurance policies.

Call our claims team on 0344 543 1032 and they’ll send you a claim form to complete.

When claiming for cremation or cemetery burial costs, you’ll need to provide receipts detailing what you spent.

For everything you need to know about pets, browse our series of helpful guides.

If you need to speak to us, call 0344 543 1032, or use our other contact details.

We’re here Monday to Friday, 8am-6pm and Saturday, 9am-1pm. Calls are charged at local rates from landlines and mobiles and may be monitored and recorded.