
Complementary treatment cover
We'll help keep your pet healthy and happy
Provided by Pinnacle Insurance Ltd.
Relax. We’ve got this
Complementary treatments like hydrotherapy, acupuncture and massage aren’t just helpful for people – they can be perfect for pets too.
And when your vet recommends a complementary treatment alongside standard veterinary care, we’ll be there to help cover the cost. So relax knowing that we have got you covered.
What you’re covered for
When you protect your pet with Sainsbury’s Pet insurance, we’ll cover the costs of complementary treatments your vet recommends – up to the limits set out below and in your Certificate of Insurance.
There are some breeds that we won't cover under our £10,000 limit which you can find details of in our FAQ section. Please note that we won't cover any pre-existing conditions and that terms, conditions, excesses and exclusions and limitations apply. You can find out more about the terms of our cover in our policy documents.
Complementary treatment cover
Cats and dogs
Time limited £3,000 | Cover for 12 months or up to max amount below* | £500 |
Lifetime £5,000 | Covers up to max amount below each year* | £1,500 |
Lifetime £7,500 | Covers up to max amount below each year* | £1,500 |
Lifetime £10,000 | Covers up to max amount below each year* | £1,500 |
Maximum benefit £3,000 | Covers up to max amount per condition* | £1,500 |
Maximum benefit £6,000 | Covers up to max amount per condition* | £1,500 |
Rabbits
Lifetime £2,000 | Covers up to max amount below each year* | £750 |
* Part of overall vet fee limit
What are complementary treatments?
Complementary treatments for animals and pets are treatments used alongside standard or conventional vet care.
Every treatment is different – but they’re generally used to relieve pain, prevent future health problems and help with recovery after surgery.
What complementary treatments do we cover?
See what complementary treatments we cover when you protect your pet with us.
When you protect your pet with us, we’ll help cover the costs of the following complementary treatments. To be covered under our policy, all treatments must be recommended by your vet, veterinary practice or a member of an approved professional organisation. Each treatment is covered up to the policy limit detailed in the Certificate of Insurance.
Could complementary treatments help your pet?
Everyone has their own opinions on the benefits of complementary therapy. But there’s no doubt they’re becoming more and more common in pet healthcare. And if your vet recommends any of the treatments above, we’ve got you covered.
Make a claim for complementary treatments
If your vet has recommended a complementary treatment for your pet, and it’s being carried out by a registered veterinary practice or an approved professional organisation, simply go ahead and make a claim online in My Pet Portal.
Helpful guides for your pet
Keep your pet healthy and happy with our handy guides and information.
Any questions?
Got a query about complementary treatment cover or how our pet insurance works? We’ve pulled together the answers to some of the most common questions we get from our customers.
Ready to protect your pet?
If you’ve been looking for pet insurance that covers the cost of complementary treatments like hydrotherapy or acupuncture, we’ve got you covered.
Need to talk to us?
Call 0344 543 1032
We’re here Monday to Friday, 8am-6pm and Saturday, 9am-1pm. Calls are charged at local rates from landlines and mobiles and may be monitored and recorded.


